Privacy Policy
Last updated: December 30, 2024
Introduction
At MACC India, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact details (email, phone number, address)
- Billing and shipping information
- Payment information (processed securely by payment providers)
- Account credentials
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Referring website
- Cookies and similar tracking technologies
How We Use Your Information
We use the collected information for:
- Processing and fulfilling your orders
- Communicating about orders, products, and services
- Providing customer support
- Improving our website and services
- Sending promotional communications (with your consent)
- Preventing fraud and ensuring security
- Complying with legal obligations
Information Sharing
We may share your information with:
- Service Providers: Shipping companies, payment processors, and IT service providers who assist in our operations
- Business Partners: Warranty service providers and authorized repair centers
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure.
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling them may affect website functionality.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent where applicable
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order and transaction data is retained for a minimum of 7 years for tax and legal purposes.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: privacy@maccindia.com
- Phone: +91 98765 43210
- Address: MACC India Tech Hub, Cyber City, Gurugram, Haryana 122002